Shivay Workspace
TermsPrivacy

Terms of Service

Last updated: 22 July 2026

These Terms govern your use of Shivay Workspace (“the Service”), an HR and operations platform provided by Shivay Digital Crowd Media Tech (“we”, “us”). By creating or using a workspace, the subscribing organisation (“Customer”) accepts these Terms.

1. The Service

We provide a hosted, multi-tenant application for attendance, payroll calculation, leave, tasks, projects and related HR functions. Each Customer receives a separate database. We may add, modify or remove features to improve the Service, with notice for material changes.

2. Accounts and access

  • The Customer's administrator is responsible for creating users and assigning roles.
  • Credentials must not be shared. The Customer is responsible for activity under its accounts.
  • Users must be at least 18 years old, or of legal working age in their jurisdiction.

3. Customer data and ownership

The Customer owns all data it enters. We process it only to operate the Service, as described in our Privacy Policy. We do not sell Customer data or use it to train third-party models.

4. Acceptable use

The Customer agrees not to:

  • Upload unlawful content or infringe others' rights;
  • Attempt to access another organisation's workspace or data;
  • Probe, scan or overload the infrastructure, or bypass security controls;
  • Resell or white-label the Service without a written agreement.

5. Fees and payment

  • Subscription fees are billed in advance for the agreed period, plus applicable GST.
  • Invoices are due within 7 days unless otherwise agreed in writing.
  • If payment is overdue, we may suspend access after reasonable notice. Data is retained during suspension.
  • Fees paid are non-refundable except where required by law.

6. Attendance, payroll and statutory calculations

The Service computes attendance, deductions and salary figures from the rules and data configured by the Customer. These outputs are aids, not statutory advice. The Customer is solely responsible for verifying payroll, PF, ESI, professional tax, TDS and all statutory filings, and for compliance with applicable labour laws. GPS-based attendance depends on device accuracy and should be reviewed by the Customer before use in disciplinary or payroll decisions.

7. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance will be notified where practicable. Support is provided over email during Indian business hours.

8. Backups

We take automated daily backups and retain them for 45 days. The Customer is encouraged to export its own records periodically. Restoration requests are handled on a best-effort basis.

9. Termination

  • Either party may terminate with 30 days' written notice.
  • We may suspend or terminate immediately for breach of Section 4 or non-payment.
  • On termination, the Customer may request a data export within 30 days, after which the workspace and its database may be permanently deleted.

10. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of the Service is limited to the fees paid by the Customer in the three months preceding the claim. We are not liable for indirect, incidental or consequential losses, including loss of profits or data, or for penalties arising from the Customer's statutory filings.

11. Changes to these Terms

We may update these Terms. Material changes will be notified in the application or by email at least 14 days in advance. Continued use after that constitutes acceptance.

12. Governing law

These Terms are governed by the laws of India. Courts at Pune, Maharashtra shall have exclusive jurisdiction.

13. Contact

Questions about these Terms: omkar.dmimpact@gmail.com

Note: this document is a good-faith template and not legal advice. Have it reviewed by a qualified lawyer before onboarding significant customers.